Peptides With Her
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Help Center
Everything you need to know about our products, ordering, and shipping.
What are research peptides?
Research peptides are short chains of amino acids used in scientific and laboratory research. They are not intended for human or animal consumption and are sold exclusively for in vitro research purposes.
Are your products safe to use?
Our products are intended strictly for laboratory and research use only. They are not approved for human or animal use by the FDA or any other regulatory body. Always follow proper laboratory safety protocols when handling research compounds.
What is the purity of your peptides?
Our peptides are sourced from trusted manufacturers and meet high purity standards. Documentation is available upon request. Please contact us for specific product documentation.
Do I need bacteriostatic water to reconstitute my peptides?
Yes. Lyophilized (freeze-dried) peptides need to be reconstituted with bacteriostatic water before use. We carry 3ml bacteriostatic water vials in our shop. Use our Peptide Calculator on the homepage to determine the exact amount to add.
Do your peptides need to be refrigerated?
Our lyophilized peptides are stable at room temperature for short periods and do not require refrigeration during shipping. However, once reconstituted with bacteriostatic water, the peptide must be kept refrigerated at 2–8°C (36–46°F) and used within the recommended timeframe. Always store away from direct light and heat.
How do I place an order?
Simply visit our Shop page, select the products you want, and click "Add to Cart." You'll be directed to our secure checkout powered by Stripe. We accept all major credit and debit cards.
Is my payment information secure?
Absolutely. All payments are processed through Stripe, one of the world's most trusted payment processors. We never store your card information on our servers.
Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. Please contact us as soon as possible via our contact form on the homepage. Once an order has shipped, we are unable to make changes.
How much does shipping cost?
We offer free shipping on every order — no minimum, no codes needed. It's always free, automatically applied at checkout.
How long does shipping take?
Orders are processed and dispatched within 48 hours of payment confirmation. Standard delivery typically takes 3–7 business days depending on your location.
Is shipping discreet?
Yes. All orders ship in plain, unmarked packaging with no reference to Peptides With Her on the outside. Your privacy is our priority.
Do you ship internationally?
Currently we ship within the United States only. International shipping may be available in the future. Sign up for updates via our contact form.
Will I receive a tracking number?
Yes. Once your order ships you will receive a confirmation email with your tracking number so you can follow your package every step of the way.
Our team is happy to help. Send us a message and we'll get back to you within 24 hours on business days.
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